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Field Service Software

Scheduling Manager is a complete software solution for field service businesses. Increase efficiency and enhance your business intelligence.

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4.4/5 on Capterra No credit card required Desktop, cloud and mobile
Scheduling Manager
Search customers, jobs, invoices
TS

Today's jobs

Job calendar 1 of 10 · all teams

Map all jobs+ New job
Jobs scheduled
Teams in the field
Estimate signed
$.00
Time on job 83101
02:02:32
JobsOpenCompleteCanceled
StartCustomerAddressTeamStatus
01:00 AMOdonnell9010 Jamaica AvenueTeam 11Complete
06:00 AMLightscame41 Exchange PlaceTeam 12Complete
08:30 AMKendall M.153 East 45th StreetTeam 07Open
09:00 AMBeekerd892 President StreetTeam 10Open
09:00 AMCarlton K.1500 Coney Island AvenueTeam 06Open
09:00 AMMaimonides2 East 125th StreetTeam 11Open
09:30 AMQuintero1234 Mermaid AvenueTeam 03Recurring
Route from the office to a customer address in Brooklyn12
Route to 1784 East 16th St
Team 02 · 10:00 AM
Works with the tools you already use
QuickBooksXeroSageMYOBGoogle MapsInfusionsoftQuickBooksXeroSageMYOBGoogle MapsInfusionsoftQuickBooksXeroSageMYOBGoogle MapsInfusionsoft

Smarter scheduling
starts with one system

Challenges of running a service business on paper

  • ✕Schedules kept on spreadsheets and paper calendars
  • ✕"Once a month" and "once a year" customers get missed
  • ✕Invoices typed by hand after the job
  • ✕Payroll hours pieced together from timesheets

Missed

recurring appointments

Hours

lost to admin every week

A calmer way to run the schedule

  • ✓10 interactive job calendars by day, team or employee
  • ✓Recurring jobs that never slip through
  • ✓Invoices created automatically at job completion
  • ✓Time on each job recorded straight into payroll

Never

miss a job appointment

Paid

faster, invoices go out on time

Core features

Everything you need to
run the field confidently

All aspects of the software combine together to give you a Total Management Solution.

See all the features

Job scheduling

November10 calendars
MTWTFSS 3456789 10111213141516
Team 07 · Kendall M.
08:30 AM, weekly
Team 10 · Beekerd
09:00 AM, once a month
Day viewTeam viewEmployee viewRecurring jobsOpen, complete, canceledDay viewTeam viewEmployee viewRecurring jobsOpen, complete, canceled

Mapping

Route between two jobs on the Scheduling Manager map12
Live

Directions from the office to any customer

Accounts receivable

Create invoices manually or automatically at the time of job completion.

Payroll and timekeeping

When jobs are completed, the time spent by each employee on each job is recorded.

Time keeperJob No. 83101
Punch in
14:54:00
Punch out
16:56:33
Total time02:02:32
Job charges
Charge$80.00
Tax$0.00
Total charge$80.00
Hours sent to payroll

Email marketing

Invoice emailed
Odonnell · $80.00
Statement sent
12 customers
Estimate sent
Fredric S. · $125.00

Email invoices, statements and estimates, and bring in repeat work.

SM-Mobile for iPhone, iPad and Android

Scheduling Manager Mobile App
keeps employees connected

A true resident app. Data is stored on the device, so it works without a constant internet connection, even in the basement of a large New York building.

Get the app View demo
‹ JobsJob 83101Menu
GeneralInvoiceChemicalsPaymentSignature
Customer signature
Signed on site · 4:56 PM
ResetSave
‹ BackWaiverMenu
Add initials to accept waiver
P.U.R.T. Pet Urine Removal Treatment
Authorization, waiver and disclaimer.

I have read and understand the information concerning pet urine damage. I fully understand that my carpeting is currently damaged due to urine deposits. Because urine is a complex mixture of ingredients, I understand that undesirable results may occur in the form of slight carpet shrinkage, wicking, browning, yellowing or discoloration. I hereby authorize the ABC Co. technician to proceed with the P.U.R.T. procedure.
Initials captured
SaveCancel
‹ BackEstimateMenu
EstimateSignature
Work codes
FREDRIC-SL ▾
Start date
11/21/2017
CodeDescriptionTotal
GENERALGeneral maintenance$80.00
INSTALLInstall A/C$45.00
Taxable total$80.00
Nontaxable total$45.00
Total$125.00
+ Add product+ Work code
‹ JobsJob No. 83101Menu
Charge$80.00
Tax$0.00
Total charge$80.00
Time keeper
Punch in14:54:00
Punch out16:56:33
Total time
02:02:32
Complete job
Works offline: no constant connection needed, data stays on the device.
Signatures and waivers: capture them on site and save them with the job.
Estimates and payments: build estimates, take payment and punch in and out.
How it works

Up and running
in three steps

Start with a free trial, let our team set it up the way you work, then add features as you grow.

$0

Free trial, no
credit card required

+ years

Of helping service
businesses set up

Start your free trial

Download Scheduling Manager or try it online. No credit card required.

Customized to how you work

Make it yours

Our team helps set up your jobs, staff and invoices, and customizes forms and features where you need it.

Grow at your own pace

Start with a starter version, then add advanced features, the mobile app and the web portal.

Desktop Office LAN Cloud and web
Desktop, LAN, cloud or mobile

Your data runs where you want it

Get started now
›Software that runs on a single desktop computer ›Systems that run across your local area network ›Cloud versions and the web-based Web Express ›A mobile app that stores data on the device
Use cases

Who Scheduling Manager is built for

Cleaning companies

See cleaning software

Maid, janitorial, carpet, window and restoration crews on recurring schedules.

+ maids

managed with it at Today's Maid, New York

Pest control

See pest control software

Monthly and yearly treatments that never fall off the calendar.

Zero

missed appointments at Allied Pest Control

Home health care

See home health care software

Caregiver schedules, timekeeping and invoices in the exact format you need.

Custom

invoice format built for Help at Home

Lawn and outdoor

See lawn care software

Lawn care, tree service, irrigation, pools and snow removal.

+

service industries supported

Cleaning companies

See cleaning software

Maid, janitorial, carpet, window and restoration crews on recurring schedules.

+ maids

managed with it at Today's Maid, New York

Pest control

See pest control software

Monthly and yearly treatments that never fall off the calendar.

Zero

missed appointments at Allied Pest Control

Home health care

See home health care software

Caregiver schedules, timekeeping and invoices in the exact format you need.

Custom

invoice format built for Help at Home

Lawn and outdoor

See lawn care software

Lawn care, tree service, irrigation, pools and snow removal.

+

service industries supported

Integrations

Connect with the tools
you already use

Interfaces for accounting, mapping, CRM and payroll software. More interfaces are added regularly.

Ask about an interface
QuickBooksXeroSageMYOBGoogle MapsInfusionsoft
Thoughtful Systems

Accounting, payroll, mapping
and CRM interfaces

By the numbers

Powering service businesses
for over 27 years

In business

+ years

Creating intelligent software for service businesses.

Industries

+

Service trades with their own version of the software.

Job calendars

Interactive calendars to view every appointment.

Countries

International versions, from Canada and Mexico to Vietnam and the UAE.

Core modules

Scheduling, staff, teams, CRM, receivables, mapping, payroll and email.

Capterra rating

./5

From 22 verified reviews.

International versions

Local versions for countries

Scheduling, dispatch, accounting and employee scheduling software set up for your country, with local phone lines in six of them.

Flag of United States
United States800-759-2532
Flag of United Kingdom
United Kingdom020 7617 7242
Flag of Canada
CanadaLocal version
Flag of Australia
Flag of New Zealand
New Zealand09 889 4244
Flag of Ireland
IrelandLocal version
Flag of France
Flag of Italy
ItalyLocal version
Flag of Netherlands
NetherlandsLocal version
Flag of South Africa
South Africa(011) 083-6442
Flag of United Arab Emirates
United Arab EmiratesLocal version
Flag of Mexico
MexicoLocal version
Flag of Hong Kong
Hong KongLocal version
Flag of Vietnam
VietnamLocal version
Flag of Morocco
MoroccoLocal version
Your country not listed? Don't worry, we will provide a custom version that works for you.Ask about your country

What owners say
about Scheduling Manager

./5 Capterra verified reviews+ industries
Get started today
Today's Maid, New YorkToday's Maid, New York
Scheduling Manager has been an invaluable management and marketing tool for me. I've used it since I was a startup years ago and am still finding it an effective management system now that I have over 50 maids. I couldn't have grown so fast without it.
Miriam KahnToday's Maid, New York
Allied Pest Control, AlabamaAllied Pest Control, Alabama
Before we had your software, we did scheduling on spreadsheets, and sometimes we had problems with the 'once a month' and 'once a year' customers. Since we've been using your program, we never miss a job appointment.
James KramerAllied Pest Control, Alabama
Help at Home, ConnecticutHelp at Home, Connecticut
Help at Home has been using the Scheduling Manager program from Thoughtful Systems for the past three years. We needed a very specific invoicing format and Thoughtful Systems was able to work with us to customize the program to meet our needs.
Steven HorensteinHelp at Home, Connecticut
Versions

Start small, add features
as your business grows

Starter version

Best for smaller companies getting organized

Scheduling Manager Gemini, starterSM Web Express, starter

Start free trial
›Job scheduling and calendars›Customer and lead tracking›Invoicing and receivables›Mapping to customer addresses›Friendly phone support

Full version

Popular

Best for growing, multi-team operations

Gemini with all modules, desktop or LANCloud version with Web Portal

Book a free demo
›Everything in the starter version›Staff monitoring and teams›Payroll and timekeeping›Email marketing tools›SM-Mobile and the Web Portal

Free trial available · No credit card required · International versions available

Custom development

Need the software to work a very specific way?
We customize it to fit your business.

Talk to us

Frequently
asked questions

Quick answers to what service business owners ask us most.

Still have questions?

Call us at 800-759-2532, or +1 718-369-0608 from outside the US.

Do I need an internet connection to use it?
Not for the desktop and mobile versions. SM-Mobile stores data on the device, so it keeps working with no signal. The cloud version and Web Express run online.
Can I try it before I buy?
Yes. The free trial needs no credit card, and you can book a free demo with our team.
Does it work with QuickBooks?
Yes. Scheduling Manager interfaces with QuickBooks, Xero, Sage and MYOB, plus mapping, CRM and payroll programs.
Is there a version for a small business?
Yes. Many smaller companies start with a starter version and add more advanced features as the business grows.
Can you customize the software for my business?
Yes. We regularly customize invoices, forms and features so the software fits the way you already work.
Do you support businesses outside the US?
Yes. International versions are available for 15 countries, including the UK, Canada, Australia, New Zealand, Ireland, France and South Africa, with local phone lines in the UK, Australia, New Zealand, France and South Africa. If your country is not listed, we will provide a custom version.

Find out more for yourself

Get a free demo or start your free trial today. No credit card required.

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